Careers at iBAG

Do you have experience in the dry cleaning and laundry industry? Are you highly motivated, proactive and keen to work with some of the best dry cleaners in the country? iBAG is always on the lookout to add new members to its ever-growing team of garment care professionals.

iBAG is always looking for valet drivers that have great people-skills, can troubleshoot on the go, and understand the importance of attention to detail and punctuality. Our drivers are the face of the business and an important touch point in the life-cycle of a customer’s order. iBAG drivers need an understanding of smartphones and apps, as the iBAG Driver App is central to the job, and the use of GPS navigation may be needed on occasion. We value drivers who are pro-active and able to identify opportunities for new business whilst they are out completing their routes. A full, and current, regular Australian driver’s license is a pre-requisite for this job. Large vehicle licenses are not required.

High quality garment finishing is a key requirement when working for iBAG. If you have experience in the industry as a garment finisher using traditional pressing techniques, or experience on automated finishing equipment such as jacket formers, trousers toppers and shirt machines, then iBAG could be a fit for you. Garment finishers must have attention to detail, and be responsive to customer requirements.

iBAG prides itself on providing high-quality customer service. The nature of the service means that quite often we don’t have face-to-face contact with our customers. Because of this our customer service representatives must be, pro-active and quick thinking, as well as attentive to customer requests. An understanding of fabrics and basic garment construction, as well as the ability to identify potential risks, and understanding care labels is a minimum requirement. An understanding of modern Point-of-Sale systems is not required, but is preferred, as you will be using the iBAG order management system daily, as well as being expected to help customers with their experience using the iBAG customer App.

A key ingredient of every dry cleaner, are the actual people carrying out the operation of the dry-cleaning equipment and stain removal on garments daily. Our cleaners are highly skilled, and we are always looking to add to this crack team of stain removers. Qualifications in dry cleaning operations are not required but are preferred. Industry experience is a pre-requisite for this position.